Our Policies

Inclement Weather?

If we cannot run the tour because of inclement weather, we will get in touch 1.5 hours in advance and try to reschedule. If another time is not possible, we will cancel the booking and refund payment.

Rain

Tours do not run in the rain. We use weatherunderground and accuweather.com as our weather apps.

If the forecast gives a 60% chance or greater of rain during tour time, we will try to reschedule or, worst case scenario, cancel.

If thunderstorms are predicted, we will not run tours. We base judgment on forecasts given 6 hours in advance.

Temperature

We do not run tours if it is at or below 50 degrees outside.
We do not run tours if there is a heat advisory.

Cancellation Policy

Full refunds for weather cancellations and cancellations at least 24 hours in advance.

​There are no refunds for no-shows or same-day cancellations.

Photography

Feel free to take pictures- and post them to social media!
#frenchquartourkids
@frenchquartourkids
We are on Instagram and Facebook!

Occasionally the tours will be photographed. These pictures are used in promotional materials, as background shots or images of what to expect on tours. If you would prefer not to have your kids’ pictures included in anonymous promotional materials, please let me know in advance and we’ll be sure to exclude them.

Liability

As the chaperone of the kids taking the tour, you accept responsibility for the safety and well being of yourself and the kids in your care. By taking the tour, you agree to waive any responsibility of French Quartour Kids in the event of any injuries.

​We ask that kids are controlled in their movement (not walking near the levee’s edge or street traffic). It’s the responsibility of the chaperones to see that this is done. It’s never been an issue in the past but it is worth mentioning.

Parking

There is 2 hour street parking throughout the French Quarter. You do need to pay for street parking; it’s pretty cheap though. Keep an eye out for no parking signs; we have street cleaning in the morning on different days depending on the street. Cars must be parked at least 10 feet away from the corner. New Orleans has aggressive tow trucks looking for unsuspecting cars to tow.

We have free street parking in the neighborhoods surrounding the French Quarter: the Marigny, Bywater, and Treme.

We do have parking lots surrounding the French Quarter on the bordering streets: Rampart Street, Elysian Fields Ave, and Decatur Street. Decatur Street has plenty of parking lots, especially closer to Canal Street. The parking lot that is closest to our meeting spot is accessible on Decatur Street and St. Peter Street, across from Jackson Square.